FAQ

Aegina boasts a favorable climate, welcoming visitors to our beautiful island year-round. The optimal times to visit are from April to November, offering pleasant weather and ideal conditions for exploration. However, it is worth noting that July and August may feel too hot for individuals unaccustomed to the Mediterranean climate. We recommend planning your visit during the recommended periods to fully enjoy all that Aegina has to offer. If you have any further questions or require assistance with your travel plans, please do not hesitate to reach out.

If you require specific dates for your tour or activity, we kindly ask you to contact us directly through our contact form. By doing so, our team will be able to address all your questions, discuss your preferences, and ensure that we accommodate you in the best way possible. Your satisfaction and seamless experience are our top priorities, and we look forward to assisting you with any further inquiries or arrangements. Please do not hesitate to reach out to us for personalised assistance.

Yes, we can accommodate special requests and dietary restrictions. Our team is committed to ensuring that all guests have a comfortable and enjoyable experience during their tour. Whether you have specific dietary preferences, allergies, or restrictions, please inform us in advance so that we can make the necessary arrangements to accommodate your needs. Your satisfaction and well-being are our top priorities, and we strive to provide a personalised and seamless experience for all guests. If you have any specific requests or concerns regarding dietary restrictions, feel free to share them with us, and we will do our best to accommodate them.

Our guides are highly experienced, local, and licensed professionals. They possess in-depth knowledge of the area, its history, culture, and attractions, ensuring that you receive informative and engaging guidance throughout your tour. Rest assured that our guides meet all necessary licensing requirements and are dedicated to providing you with a memorable and enriching experience. If you have any specific preferences or questions regarding our guides, feel free to inquire for more details.

Your booking with Plein Soleil Tours Aegina is flexible and secure — we know how important flexibility is to planning a stress-free trip. We charge no fees for eligible cancellations. Our standard cancellation policy for most of our tours is that cancellations made until 73 hours prior to scheduled commencement date of service, have no cancellation fee applied and you are entitled to a full refund for the value of your booking, or may be exchanged for future travel credit.

Cancellation Policy

Regular Tours:

• Until 73 hours prior to the scheduled commencement date of service: No cancellation fee.
• From 24 to 72 hours prior to the scheduled commencement date of service: 50% cancellation fee of the total cost.
• Less than 24 hours prior to the scheduled commencement date of service or no-show: 100% cancellation fee.

Private tours :

• Less than 48 hours before scheduled start date or in case of no-show: 100% cancellation fee.

We want you to have a great experience, and we will always do our best to reschedule you for another tour or provide options wherever possible. Please note, this is subject to availability and price changes. For more information please read our T and C

By providing both joining tours that can be booked online and private tours that can be booked upon request and availability, we offer a variety of options to cater to the different preferences and needs of our customers. This allows for both group experiences and more specialised, personalised tours.

We strive to provide a diverse range of tour options to accommodate the varying preferences and requirements of our customers. Whether they prefer joining group tours that can be conveniently booked online or private tours that can be tailored to their specific needs and scheduled upon request, we aim to offer a memorable and enjoyable experience for all. If you have any specific questions about our tours or booking process, feel free to ask!

The join-in tour package includes a coffee break with a small snack, a light meal consisting of an assortment of Greek local food bites, and an alcoholic beverage. If you have any specific dietary preferences or requirements, please let us know in advance so we can accommodate them accordingly. If you have any other questions or need further clarification, feel free to ask.

For our private tailor-made tour, we can certainly arrange a meal upon request. Whether you have specific dietary preferences, restrictions, or simply wish to include a meal as part of your customised experience, our team is dedicated to accommodating your needs. Please provide us with any specific requests or preferences regarding the meal, and we will ensure that it is included in your private tour itinerary. If you have any other inquiries or would like to discuss further details, feel free to let us know.